Privacy Policy

Effective Date: January 1, 2026 | Last Updated: February 14, 2026

Fiancoria Holdings ("we," "our," or "us") is dedicated to safeguarding the personal data and privacy rights of our users. This Privacy Policy outlines our procedures regarding the collection, handling, storage, and transfer of personal information when you navigate our platform, interact with our services, or contact our support channels.

For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Fiancoria Holdings operates as the Data Controller responsible for your personal data.

1. Information We Collect

We may collect and process several categories of information to maintain, protect, and optimize our platform:

Identification & Contact Data: Full name, verified email address, phone number, and residential jurisdiction provided during account setup or customer support inquiries.
Technical & System Telemetry: Internet Protocol (IP) addresses, browser type, operating system parameters, session timestamps, device identifiers, referral URLs, and latency logs.
Platform Usage Data: Interactivity metrics with algorithm templates, dashboard telemetry, execution speed logs, and feature preferences.
Financial & Verification Data: Subscription billing records, transaction hashes, and proof of identity documentation when mandatory for AML/KYC regulatory verification. We do not store raw credit card numbers or private cryptographic wallet keys.

2. Legal Bases for Data Processing

We only collect and process personal data where lawful grounds exist under data protection statutes, specifically:

Performance of a Contract: To furnish our platform features, manage account authentication, process payments, and fulfill platform support commitments.
Legitimate Interests: To improve machine learning trading logic, ensure server resilience, detect security vulnerabilities, prevent fraud, and protect our technical architecture.
Legal & Regulatory Compliance: To satisfy statutory anti-money laundering (AML), tax reporting, sanctions screening, and record-keeping mandates.
Consent: Where you have provided clear, affirmative consent for non-essential cookies, newsletters, or platform updates. You may withdraw consent at any time.

3. How We Use Your Information

Your data is processed strictly for legitimate operational purposes, including:

Configuring and maintaining your secure account interface.
Validating user access and safeguarding account integrity through multi-factor validation.
Transmitting critical service alerts, technical downtime advisories, and administrative notices.
Monitoring platform infrastructure to mitigate denial-of-service attempts and illegal intrusions.
Refining algorithmic computing precision based on aggregated, anonymized usage telemetry.

4. Data Retention Principles

We retain personal data only for as long as strictly necessary to fulfill the objectives set forth in this policy, unless a longer retention term is required or permitted under applicable UK financial or corporate compliance regulations (typically five to seven years for transaction records). When data is no longer necessary, it is permanently erased or irreversibly anonymized.

5. Sharing and Disclosure of Information

Fiancoria Holdings does not sell, rent, or lease personal data to commercial data brokers. We only share information with third parties under limited conditions:

Trusted Service Providers: Cloud hosting facilities, payment gateway operators, DDoS protection providers, and customer communication vendors bound by strict data processing agreements.
Legal and Regulatory Authorities: When legally mandated by a valid subpoena, court order, or official governmental request from competent regulatory bodies.
Corporate Reorganization: In connection with a corporate merger, divestiture, restructuring, or asset acquisition, subject to standard confidentiality protections.

6. International Data Transfers

Where personal data is transferred outside the United Kingdom or the European Economic Area, we ensure appropriate safeguards are maintained through UK International Data Transfer Agreements (IDTAs), European Commission Standard Contractual Clauses, or equivalency decisions, guaranteeing an equivalent level of privacy protection.

7. Your Statutory Rights

Under the UK GDPR and associated data protection regulations, you hold several rights regarding your personal information:

Right of Access: Request a copy of the personal information we maintain concerning you.
Right to Rectification: Request correction of inaccurate, incomplete, or obsolete data.
Right to Erasure: Request deletion of your personal data where retention grounds no longer exist.
Right to Restrict Processing: Request suspension of specific processing activities under recognized legal circumstances.
Right to Data Portability: Obtain your data in a structured, commonly used, machine-readable format.
Right to Object: Object to processing carried out based on legitimate interests or direct communications.

To exercise any of these rights, contact our Data Protection Officer at [email protected]. We respond to verified requests within thirty (30) days.

8. Information Security Measures

We deploy robust organizational and technological safeguards, including end-to-end transport layer security (TLS 1.3), AES-256 database encryption at rest, strict principle-of-least-privilege access permissions, and routine vulnerability assessments to protect your personal information against unauthorized disclosure, loss, or manipulation.

9. Policy Updates

We may periodically revise this Privacy Policy to reflect evolving regulatory frameworks or platform enhancements. Updates will be published on this page with an amended "Last Updated" timestamp.

10. Contact Us

If you have questions or complaints regarding our privacy practices, please contact:

Fiancoria Holdings
Attn: Data Protection Team
Park Row 28, EC4N 7BJ London, GB
Email: [email protected]
Phone: +44 20 7946 1759